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Shipping & Payment

Our shipping and payment rules are intended for our clients and shoppers who are buying medicines on our portal.

Check out the shipping and payment rules to clarify our rules so that you can avoid any preconceptions of your while also avoiding any disputes.

Shipping policy

When you place an order we begin the shipping process. We intend on delivering your medicinal package as fast as we can within the expected delivery date as you get in the email. We always try and ensure that our customers don’t have to wait for the unavailability of medicines.

Get an email confirmation when your product is shipped out of our store

When our product is initially shipped out of our logistical counters the shipping process officially begins. You will get an email confirmation from us about the same as we also assign an airway bill number which you can use to track the progress on our portal.

Track your shipping on our portal

You can easily use our online website to track your shipping and find out how far it has reached. It will give you updates daily only and real-time updates are all accumulated and updated at the end of the day.

Turnaround time for domestic and international orders

For any domestic address, you can expect to receive your package within 7 working days. For international deliveries, this time is 21 days.

Delays in delivery

At times there can also be some delivery delays. This can be due to some unforeseen circumstances such as political tensions, lockdowns, natural calamities or delays at our end in our shipping process, or even delays at the customs department.


Our payment policies ensure that the norms are clearly defined and that there are no disputes later. We ask all our customers to go through a briefed payment policy here.

Paying us

You can pay us through a host of online means. You can pay us via debit cards, credit cards, net banking, online wallet facilities, and other modes of digital payment. Remember that we accept all forms of online payment only and do not accept cash mode of payment or any other mode of payment.

Safety measures on our payment portal

For ensuring that customers can rely on and trust our online payment options we have highly advanced online modes of secured payment gateway portal.

Our payment portal, gateway are secured by a private connection established at both ends. You can pay us privately as none of your private information is visible to even us or none of the phishers or hackers.

Final order confirmation after payment only

As soon as your payment is done and the same is credited on our accounts you will be getting a detailed email from us. you can take this as your final e-bill or acknowledgment.

Within this, you can check out every important information such as your orders, total payment amount, taxes during the transaction, delivery address, expected date, and other information.

Remember that if the payment is failed then you will also get an email about the failed payment details and we ask you to make the payment again.